World Class Service Training

FACILITATOR – Dave Kirby and Heather Bagby

Allow your team to discover the keys to providing World Class Service and to building a financially rewarding career in your salon.

To view upcoming Summit Stylist events, click here.



  • “My mind is blown! Things that are so common sense but presented in a way that seems reasonable and fair to me and to my client” – LeAnn Balmanno
  • “Great information! I feel like I’m starting over in my career after 10+ years in the industry. But I now have a clearer mind as to how my goals in my career and life will go more smoothly” – Kate Greiner


10:00 – 12:00  Entire Salon Team

  • State of the industry
  • Business trends
  • Understanding the changing consumer
  • Best practices of successful salon professionals
  • Key performance indicators
  • Building business behind the chair

12:00 – 1:00  Lunch

1:00 – 3:00  Entire Salon Team

  •  Career planning – growing through the Level System
  •  Personal financial planning – building wealth
  •  Intelligent verbiage – scripts for World Class Service
  •  Enhancing the client experience in your salon
  •  Action plan

This is an in-salon Summit Stylist Program that is available upon request.

To learn more or to request a date, please email Dave Kirby –

PRIVATE EVENTS:  To learn more or to request a date, please email Dave Kirby –


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