Brittany serves SSBC as a Certified Front Desk Trainer. She takes World Class Customer Service from a thought to action, naturally! She comes from a strong background in retail sales and customer service. Brittany is also a committed full time Guest Service Specialist at a nationwide top 200 salon located in Michigan.
She emphasizes integrity, energy and creative customer service techniques in all her workshops. Her goal is to inspire Front Desk Teams with her dedication to serve each guest with compassion and empathy, and make it a memorable experience. When you do, your customer service is on a completely different level.