FRONT DESK WORKSHOPS

Summit Salon Front Desk Division helps salons strategically increase service sales, retail sales, and gift card sales by training the service providers and front desk professionals to work as a cohesive TEAM. We teach salon owners the importance of growing sales through the front desk by implementing an easy-to-understand, monthly sales plan for selling additional services, retail sales, and gift card promotions. READ MORE

DOWNLOAD OUR FRONT DESK BROCHURE

HOW WE HELP YOU…

We start with a complimentary one hour coaching call to discuss the salon owner’s needs, evaluate current sales benchmarks/potential, and begin to co-create the approach that will work best for your business.

TESTIMONIALS

My biggest takeaway from the Profit Power Workshop was…

“How much profit the front desk can contribute; hidden gems/loyalty programs; verbiage used that can change how you make sales; how helpful tickets are.”

“As a client & now owner- I am stuck in the mentality that growth happens through the stylists- I see today that I need to empower the front desk and shift my knowledge base.”

“How the use of verbiage can impact the guests visits starting with their phone call; the amount of money that can be increased by ‘upgrading’ the guests reservation by phone.”

OUR CUSTOMIZED IN-SALON WORKSHOPS

  • FIRST IMPRESSION WORKSHOP!
    • Live Action Training (2nd day option)
  • FRONT DESK PROFIT POWER WORKSHOP!
    • Live Action Training (2nd day option)

View the Profit Power Live Action Day:

MULTI-SALON / TICKETED EVENTS

PHONE COACHING PACKAGE

This series of six, 60 minute recorded lessons that are designed to work seemlessly into your schedule so you can maximize consistency with your new front desk scripts and systems. NOTE: You must have attended a PROFIT POWER or FIRST IMPRESSION workshop to qualify for a Phone Coaching Package.

SUCCESS STORY

Read how New Concepts Salon owners Lisa Yeakley and Amy Foley were able to take a seventeen-year-old salon to new heights with astounding results thanks to the guidance of Certified Front Desk Trainer Ashley Biehn!

Call 1-800-718-5949 to get started or visit the CONTACT US page and request additional information there.