Tutorial: Make a Good Impression Over the Phone

Certified Front Desk Trainer, Lorie Mcdonald, takes you step by step through how to make a good impression over the phone. These real world examples and conversations happen every day and have the opportunity to increase additional services, retail sales and repeat guests!

To learn how to customize this for your salon company, email Lorie McDonald at LMcdonald@summitsalon.com and schedule your FREE strategy session!


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The Associate Program

Learn the secrets to increasing your salon sales by $10,000 to $12,000 by becoming an educator!

  • “Grow Your Own” salon service providers.
  • Solve your salon recruitment and hiring issues once and for all.
  • Create opportunities for top stylists to become salon leaders and educators in your business.
  • Implement a step-by-step program that takes a brand new stylist to top performance in weeks!

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