The Art of Managing Hair Stylists
Featuring, Marc Rockquemore
As a salon owner who came from outside the beauty industry, I can tell you first-hand that there truly is a learning curve in understanding how to work with the hair stylist-artist! Thankfully, my wife is a beauty industry veteran, so I had a lot of help getting up to speed, but let’s face it…hair stylists are truly artists, It’s important to remember that as creative people, stylists are unique in the way they respond to attempts to motivate and inspire them, and they are especially unique in the way that they communicate. It took me many years to learn the most effective ways to speak to stylists, and what type of management they respond to best. Managing personalities in the beauty industry sometimes translates into one simple thing-managing salon DRAMA (yes, the “D” word).
Do YOU Have any of the Following Personalities on Your Staff?
MANAGING PERSONALITIES = MANAGING YOUR VISION!
Today’s challenging business climate demands that you clearly define the “identity” of your business, hold yourself accountable to the standards you’ve set, and establish a focused plan of NO COMPROMISE LEADERSHIP. One of the most valuable lessons I’ve learned as a salon owner is that at the end of the day, it’s your vision, your name on the dotted line, your reputation, your credit report, your livelihood, and YOUR RETIREMENT! Everything MUST ultimately be on your terms. Always keep your eye on the big picture; chart your salon’s growth and-with guidance from your Summit Salon Consultant-create a realistic plan for achieving future goals. Occasionally, playing the role of “THE BOSS” -rising to the occasion and stepping up to make tough decisions-goes with the territory. Whether you care to admit it or not, it’s part of the reality of what we’ve all signed on for, and very necessary for gaining the respect and confidence of your staff!
The Associate Program
Learn the secrets to increasing your salon sales by $10,000 to $12,000 by becoming an educator!
- “Grow Your Own” salon service providers.
- Solve your salon recruitment and hiring issues once and for all.
- Create opportunities for top stylists to become salon leaders and educators in your business.
- Implement a step-by-step program that takes a brand new stylist to top performance in weeks!