MINUTE ARCHIVE:
- Recruiting, Interviewing and Hiring!
- Myths of Rebooking Spa Services
- Service Providers + Front Desk: How to work towards the same goal
- Geotags and Hashtags : New Ways to Attract an Audience
- Recruit with Social Media
- 4 Types of Hairstylists
- Solutions for your Front Desk
- Recruiting New Team Members
- Enhance Salon Culture in 2019
- Microlearning: Visual Branding, Steadiness and Stay True
- Maximize your Downtime
- Gift Cards
- Display Table Tips for the Holidays
- The Isolation Trap
- Microlearning: Social Media and your Spa!
- Get the Most out of Your Summit Minute Subscription
- Smart Scheduling in your Salon Company
- Tutorial: Make a Good Impression Over the Phone
- Microlearning : Social Media for your Salon Company
- Assisting with Action: Great Customer Service over the Phone
- Finding Quality Team Members for your Front Desk
- Mentoring: Are you a Difference Maker?
- Associate Program: 3 Tips to Book on the 45
- Microlearning: Lead the Consultation. Make it Easy. Educate your Guest.
- Retail: How to Handle “No”
- Top 3 Reasons we Don’t Set Goals
- How to not sound “Salesy!”
- Social Media Resistance
- Tips for a Happier Front Desk Team
- Momentum vs. Going Through the Motions
- Interview Questions to find your Front Desk Dream Team
- Microlearning: Social Media as a Tool for Real Life Connection
- Salon Social Media: Ideas to Motivate your Team!
- How do I tip my Associate?
- Tips to Gain Referrals through the Front Desk
- Wealth Mentality: We have to stop Teaching People how to be poor
- Budgeting and YOUR Front Desk!
- MICROLEARNING: Social Media to Increase Average Ticket
- TOP 20 SKUS: A Strategy to Empower your Team.
- HIRE BETTER: Your Front Desk
- SALON SALES HACK: Buyer Personalities
- MICROLEARNING: The 5 Minute Photoshoot
- Empower your Front Desk Team to new Heights!
- Tips for Retention and Retail!
- Increase Team Synergy with Salon Staff Meetings!
- INVENTORY: How Much, Which Brands and Why!
- How to Hire Better: Top Three RED FLAGS
- Creating a prescriptive experience in YOUR spa!
- Summit Calculators: Make Numbers Personal
- FRONT DESK: Sell MORE Gift Cards with Birthday Awareness
- MICROLEARNING: Social Media- Guest Influencers, Photoshoots & Devices
- FRONT DESK: COACHING = CHA-CHING !
- Staff Meetings
- Building a LEADERSHIP Team!
- Social Media: It Doesn’t Have to be Perfect
- Mission of the FRONT DESK!
- BOOST SALES with Holiday Promotions!
- SOCIAL MEDIA: Making it FUN for your Guest to Post About you on Social Media!
- Be your BEST at the Front Desk- Greet with GREATNESS!
- How to Lead Millennials
- SOCIAL MEDIA: Verbiage to Capture B&A Photos
- Top Ten Tips to Become a Better Leader- Starting NOW!
- Throw away the word “RECEPTIONIST” forever!
- Q&A: Importance of Dress Code
- Take Control of YOUR Online Reputation!
- Coaching vs Mentoring
- The Salon Owners Guide to Med-Spa Start Up
- STEP IT UP: How to Transition from Behind the Chair to Full-Time Owner
- First Impression and Your Front Desk
- 5 Tips for a Successful Salon Boutique
- Stylist Owners- Balancing the Business AND Clientele
- Top THREE Buyer Personalities
- Disposable Video and YOUR Business!
- How to Increase Your Pre-book Percentage, NOW!
- TOP 5 Words to STOP SAYING!
- What you Permit, you Promote
- Budgeting 101
- Salon Boutique 101
- The Power of Three- Retail and the Front Desk
- Growing your own, one Person at a time!
- Coaching 101
- Desperate Times, Desperate Measures
- Tips to Prevent Burnout!
- The Secret to Building a Clientele
- The Importance of Tickets
- Rapid Growth- Too Much of a Good Thing?
- Posting Etiquette in Turbulent Times
- Secrets of Guest Retention
- Leadership is all in the Follow Through!
- Who are you? BRANDING your Salon Company!
- Great Consultations Lead to Great Rewards!
- Walkout Survival Guide
- How to Run a Successful Staff Meeting
- Are you Getting the MOST out of your Retail Sales?
- Online Reviews and Managing Your Reputation
- W2 or 1099, Behind the Scenes of Payroll Taxes
- Increase New Guest Traffic, NOW!
- Is Your Work/Life Balanced? Exclusive Tips to Enrich Your Life!
- When is the Right Time to Expand?
- The Art of Managing Hair Stylists
- What You Need to Know About Unifying Your Salon Team, NOW!
- Negotiate Like a Boss
- Is Your Salon Disaster Ready?
- 20 Ways to put the “Social” Back in Social Media- Are You Doing Enough?
- Smart Scheduling in Salons
- Must Ask Interview Questions!
- Are you Maximizing your Profits? Increase Sales, NOW!
- Make Your Spa Profitable in 90 Days or Less
- Are You Doing Enough for Your Team?
- Customer Service Over the Phone
- Top 10 Qualities of a Strong Leader