Recruiting, Interviewing and Hiring!
Myths of Rebooking Spa Services
Service Providers + Front Desk: How to work towards the same goal
Geotags and Hashtags : New Ways to Attract an Audience
Recruit with Social Media
4 Types of Hairstylists
Solutions for your Front Desk
Recruiting New Team Members
Enhance Salon Culture in 2019
Microlearning: Visual Branding, Steadiness and Stay True
Maximize your Downtime
Display Table Tips for the Holidays
The Isolation Trap
Microlearning: Social Media and your Spa!
Get the Most out of Your Summit Minute Subscription
Smart Scheduling in your Salon Company
Tutorial: Make a Good Impression Over the Phone
Microlearning : Social Media for your Salon Company
Assisting with Action: Great Customer Service over the Phone
Finding Quality Team Members for your Front Desk
Mentoring: Are you a Difference Maker?
Associate Program: 3 Tips to Book on the 45
Microlearning: Lead the Consultation. Make it Easy. Educate your Guest.
Retail: How to Handle “No”
Top 3 Reasons we Don’t Set Goals
How to not sound “Salesy!”
Social Media Resistance
Tips for a Happier Front Desk Team
Momentum vs. Going Through the Motions
Interview Questions to find your Front Desk Dream Team
Microlearning: Social Media as a Tool for Real Life Connection
Salon Social Media: Ideas to Motivate your Team!
How do I tip my Associate?
Tips to Gain Referrals through the Front Desk
Wealth Mentality: We have to stop Teaching People how to be poor
Budgeting and YOUR Front Desk!
MICROLEARNING: Social Media to Increase Average Ticket
TOP 20 SKUS: A Strategy to Empower your Team.
HIRE BETTER: Your Front Desk
SALON SALES HACK: Buyer Personalities
MICROLEARNING: The 5 Minute Photoshoot
Empower your Front Desk Team to new Heights!
Tips for Retention and Retail!
Increase Team Synergy with Salon Staff Meetings!
INVENTORY: How Much, Which Brands and Why!
How to Hire Better: Top Three RED FLAGS
Creating a prescriptive experience in YOUR spa!
Summit Calculators: Make Numbers Personal
FRONT DESK: Sell MORE Gift Cards with Birthday Awareness
MICROLEARNING: Social Media- Guest Influencers, Photoshoots & Devices
FRONT DESK: COACHING = CHA-CHING !
Building a LEADERSHIP Team!
Social Media: It Doesn’t Have to be Perfect
Mission of the FRONT DESK!
BOOST SALES with Holiday Promotions!
SOCIAL MEDIA: Making it FUN for your Guest to Post About you on Social Media!
Be your BEST at the Front Desk- Greet with GREATNESS!
How to Lead Millennials
SOCIAL MEDIA: Verbiage to Capture B&A Photos
Top Ten Tips to Become a Better Leader- Starting NOW!
Throw away the word “RECEPTIONIST” forever!
Q&A: Importance of Dress Code
Take Control of YOUR Online Reputation!
Coaching vs Mentoring
The Salon Owners Guide to Med-Spa Start Up
STEP IT UP: How to Transition from Behind the Chair to Full-Time Owner
First Impression and Your Front Desk
5 Tips for a Successful Salon Boutique
Stylist Owners- Balancing the Business AND Clientele
Top THREE Buyer Personalities
Disposable Video and YOUR Business!
How to Increase Your Pre-book Percentage, NOW!
TOP 5 Words to STOP SAYING!
What you Permit, you Promote
Salon Boutique 101
The Power of Three- Retail and the Front Desk
Growing your own, one Person at a time!
Desperate Times, Desperate Measures
Tips to Prevent Burnout!
The Secret to Building a Clientele
The Importance of Tickets
Rapid Growth- Too Much of a Good Thing?
Posting Etiquette in Turbulent Times
Secrets of Guest Retention
Leadership is all in the Follow Through!
Who are you? BRANDING your Salon Company!
Great Consultations Lead to Great Rewards!
Walkout Survival Guide
How to Run a Successful Staff Meeting
Are you Getting the MOST out of your Retail Sales?
Online Reviews and Managing Your Reputation
W2 or 1099, Behind the Scenes of Payroll Taxes
Increase New Guest Traffic, NOW!
Is Your Work/Life Balanced? Exclusive Tips to Enrich Your Life!
When is the Right Time to Expand?
The Art of Managing Hair Stylists
What You Need to Know About Unifying Your Salon Team, NOW!
Negotiate Like a Boss
Is Your Salon Disaster Ready?
20 Ways to put the “Social” Back in Social Media- Are You Doing Enough?
Smart Scheduling in Salons
Must Ask Interview Questions!
Are you Maximizing your Profits? Increase Sales, NOW!
Make Your Spa Profitable in 90 Days or Less
Are You Doing Enough for Your Team?
Customer Service Over the Phone
Top 10 Qualities of a Strong Leader