Heather is the Director of Communication for Summit Salon Business Center and serves as a consultant for Summit Salon Consulting Group. Heather's enthusiasm and passion for organizational development is instrumental in leading salons to consistently deliver management solutions that drive growth and achieve organizational effectiveness.  Prior to joining SSBC, Heather was an Association Executive with SmithBucklin Corporation, the world's largest association management firm serving as the Executive Director for several associations. Heather currently owns a salon, a cosmetology school and is a stockholder in Summit Salon Business Center.  Heather is a graduate of Auburn University with degrees in public relations and journalism and holds a certificate in association management from DePaul University.

For more than 20 years, Glenn Baker has been dedicated to developing winning business strategies for salon professionals.   As Vice President and Partner with the Head Shoppe Co. Ltd. group of salons, Glenn has been integral in growing sales and improving operations. Glenn is also a stockholder, board member and serves as the Managing Director of Summit Salon Business Center’s Eastern Division.  Glenn educates distributors, salon owners and stylists throughout Canada and the United States. His enthusiasm for helping others is undeniable as he teaches principles guaranteed to help salons face the challenges of today's ever changing market.

Michael Cole's track record in the salon industry has been absolutely phenomenal. He has accumulated over 30 years experience as a stylist, manager, executive chain director and multiple salon owner. For the last 20 years, Michael has been the founder and president of Salon Development Corporation, an international company specializing in salon business training.  He is a world-renowned recipient of numerous awards for his contributions in helping tens of thousands of salon professionals transform their businesses. The key to Michael's success is his unique ability to observe current and future business trends and translate them into systems and methods by which salons achieve dramatic growth.   Michael is a stockholder and board member of Summit Salon Business Center.

Nicole Eicks, a stylist since 1992, opened her first company, Clipzone Salon and Remedy Spa in Anderson, Indiana in 1996. Clipzone currently has 9 stockholders and is home to a staff of over 30.   In 2005, Nicole opened The Salon Professional Academy in Anderson, Indiana.   As a salon consultant, Nicole is responsible for providing effective guidance and leadership to salon owners and service providers. Numerous salon companies have leveraged her entrepreneurial expertise to achieve success within their respective organizations.  Adopting the philosophy of growing her salon one service provider at a time, Nicole attributes Clipzone's success to her passion for the Summit system, and the Associate Program in particular. 

Frank Gambuzza's beauty industry career spans more than 30 years, and includes studying with Vidal Sassoon Academies and the Jingles Schools of Advanced Training. He started Salon Visage in 1984, which has grown into a multi-million dollar company with more than 100 employees. It is recognized as Knoxville's best salon and has been featured in both the Wall Street Journal and SELF magazine for its innovation and business practices. He is one of three Tennessee members of the exclusive Intercoiffure American/Canadian Society. 

Dave is a stockholder, board member and serves as the Director of Training for Summit Salon Business Center. Dave is a facilitator at Strictly Business. Since entering the salon industry in 1983, Dave has worn the hats of stylist, manager, business owner, educator and salon management consultant. He was an educator and consultant with Michael Cole’s Salon Development Corporation for five years. Dave joined SSBC in 2002 and was named the company’s “Consultant of the Year” in 2003. 

Randy Kunkel has over 30 years experience as a stylist, manager and multiple salon owner. Randy, along with his wife Sharon, founded KRS Consulting Group in 1993 to focus on issues related specifically to salon management and ownership.   Randy is stockholder and board member of Summit Salon Business Center leading a team of nearly 50 consultants along the front lines of innovative salon training and development. Hundreds of salons, spas and cosmetology schools have experienced utterly astounding improvement in sales, profits and teamwork thanks to Randy's guidance.  They are a testament to his expertise and desire to help others succeed. From complex ownership issues to the front desk, Randy has not only seen it all, he's helped others overcome it all.

Peter brings his wealth of experience and knowledge from Salon Consultants International Inc. and as the proud owner of 25 full service salons, a day spa and training facility to Summit Salon Business Center. Peter has been successfully coaching and educating distributor sales consultants, salon owners and salon teams throughout North America on modern day philosophies of leadership and communication.   Accredited with the Ernst & Young "Entrepreneur of the Year" Award, Peter shares his passion for improving the quality of life within the salon industry with hundreds of salons in Canada and the U.S. each year. Peter's down to earth, pragmatic approach combined with his ability of transforming potential into reality has gained him a reputation as one of the most effective trainers in the salon industry today.

With successful experience in every aspect of the beauty industry from salon owner to distributor sales consultant, distributor executive, and VP of sales at Redken 5th Avenue NYC, to Founder and President of Agility Group, Scott Missad has established himself as a true leader. His no-nonsense, straight-forward approach, combined with extreme passion for the industry, makes his programs a "must-see." He provides proven systems for strong leadership, salon revenue growth, and, most importantly, profitability. Scott offers a simple approach to understanding the multi-faceted, changing beauty industry.

Gavin Salsbery grew up in the salon and spa industry in Indiana. After graduating from Indiana University, Gavin moved to California to work for the world's first internet broadcast company, loadmedia, in Hollywood. Following his stint in California, Gavin moved back to Indiana to write and produce cable television commercials throughout the midwest for Insight Communications. It wasn't long before he got back into the salon industry and began consulting for KRS in 2003.  His expertise in business and marketing has helped grow sales and profits for small studio salons to major multi-million dollar salons and spas. Gavin also consults salon and spa organizations on corporate organization and leadership. He is a stockholder and board member of Summit Salon Business Center and serves as a Team Leader and consultant for Summit Salon Consulting Group.  He truly loves all aspects of the salon and spa industry and will continue to focus on helping one person at a time attempt to reach the summit in the beauty industry.

Kristi Valenzuela is the founder and owner of Crystal Focus Coaching, Inc., a salon success company founded in 1993 focusing on "people skills for profitability." Her current efforts in offering internet education and telephone seminars for the salon industry, has quickly gained global recognition.  As an in-demand international main stage business motivational speaker for REDKEN, she has been featured in several REDKEN videos, looked to as an expert in nearly every salon industry magazine, and her audios and books have been sold to salon professionals in 12 different countries.  Kristi remains committed to the authenticity of the "real world" by coaching and mentoring individual service providers, and conquering the challenges of independent salon owners through her work as an active consultant for Summit Salon Consulting Group. She is also a stockholder and board member of Summit Salon Business Center.

Jill Wilson is a licensed nail technician and instructor and Creative Nail Master Tech with over 12 years experience. She's a Level 4A and an owner of Snips SpaSalon in Bloomington, MN.   Jill helped co-write & launch the Nail Associate Program. This program changed her business and increased her income to over $10,000 a month.   She's been featured in Nails Magazine, Salon Today and has won awards for her add-on menus and additional services.   Educating nail technicians & taking their success to the next level is her passion.

MaLissa Young Coaches 25+ service providers and support team members at Snips SpaSalon in Bloomington,Minnesota which has been a Summit Salon since 1998. She grew up in a family business and has been employed with them for 19 years. She is now a major shareholder because of the Summit programs.  MaLissa holds a full cosmetology license, has worked as a nail technician and nail educator. She has experience in multi-location salons, and has consulted many salons that started at $20,000 a month and assisted their growth to $90,000+ a month.  MaLissa received SSBC’s Consultant of the year award in 2008 and currently serves as a Team Leader. She is fulfilling her passion of coaching others to achieve their goals, with her creative style of making a system work for every type of personality.

Meet our Office Support Team